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Technical Help
How to synchronize with the android site
Topic submitted for
BrunoRusso's own diet
previous topic
BrunoRusso
Joined: Aug 11
Posts: 1
quote
Posted: 03 Aug 2011, 08:30
you can synchronize the information android with the site?
How is this done?
thanks
EricWiz
Joined: Aug 11
Posts: 6
quote
Posted: 03 Aug 2011, 08:44
The android app automatically syncs your information to your account here on the website. IT is a great tool especially with the barcode scanner!
Carlys Mom
Joined: Jul 11
Posts: 83
quote
Posted: 10 Aug 2011, 10:02
Does anyone know how to stay logged in? I just updated my phone and now I have to login each time I try to use the app. Hate it now
kingkeld
Joined: Sep 09
Posts: 1,383
quote
Posted: 10 Aug 2011, 10:06
It should automatically stay logged in. Maybe try uninstalling and reinstalling the app?
"Keep your friends close, your enemies closer, and the cookies at the other end of the table."
- Kingkeld.
"Eat less, move more, lose weight."
- Kingkeld.
"Do. Or do not. There is no trying."
- Master Yoda.
I started my weight loss journey on October 4th, 2010 - and this is what I have accomplished so far:
Carlys Mom
Joined: Jul 11
Posts: 83
quote
Posted: 10 Aug 2011, 10:27
Good idea, thanks. I'll see if the reinstall helps.
Sonnenblume
Joined: Jun 11
Posts: 1
quote
Posted: 11 Aug 2011, 01:44
I can't synchronise either. Every time I click on the icon, I get an error message saying that synchronisation is deactivated but will become available soon. I have un- and re-installed the app, but still no joy. Anyone else experiencing this problem?
Purplekombi
Joined: Sep 11
Posts: 1
quote
Posted: 22 Sep 2011, 23:24
I lost all my food and excercise info when I pressed sync.
salsastic
Joined: Nov 11
Posts: 1
quote
Posted: 29 Nov 2011, 04:56
@ Sonnenblume: I have the same problem. Do you use the german version? Maybe it's an bug in this version?
can anyone help us??
Strandlaeufe...
Joined: Oct 11
Posts: 1
quote
Posted: 17 Dec 2011, 11:18
Same to me. I got a new smartphone and now everything is lost because I do not know how to backup. I was not asked for a email adress or my fatsecret account.
Can anyone help?
wannabefitnh...
Joined: Dec 11
Posts: 3
quote
Posted: 19 Dec 2011, 04:13
I have the same issue, lost all my data and cannot log in via the app (keeps saying username/password mismatch).
Every time i try to add food on the web site i keep getting the error page!!
Does anything work on this site and is there anyone fixing these things lol?
bluemike
Joined: Dec 11
Posts: 1
quote
Posted: 03 Jan 2012, 09:25
I have the same problem, also the German version of the Android app.
christinecla...
Joined: Jan 12
Posts: 15
quote
Posted: 03 Jan 2012, 13:15
Oh no, mine works and is the American version. I don't have to log in and it automatically syncs. Good luck! Maybe contact the website and ask them to troubleshoot?
gustavonrr
Joined: Feb 12
Posts: 1
quote
Posted: 06 Feb 2012, 14:37
Well, I'm using the brazilian version of the android app, and I'm having the same problem.
It seems to me that the SYNCH option hasn't been, for some odd reason, activated in foreign versions of the app.
I wonder when will they make changes to that, because there's no way I'll manually transfer data from the app to the website.
Ajcek
Joined: Feb 12
Posts: 1
quote
Posted: 08 Feb 2012, 08:55
Solution: Just change Location to United States in Settings and synchronization will become enabled. I was using Polish version and it worked for me.
fxy83
Joined: Feb 12
Posts: 1
quote
Posted: 20 Feb 2012, 01:44
When does the app synchronize?
My entered food doesn't show up on the website, and I have no choice to sync manually, it seems.also the German version set to US.
The first sync worked, although some info seems to be missing.maybe too long in the past?
mp2906
Joined: Mar 12
Posts: 1
quote
Posted: 10 Mar 2012, 09:40
wannabefitnhealthy wrote:
I have the same issue, lost all my data and cannot log in via the app (keeps saying username/password mismatch).
Every time i try to add food on the web site i keep getting the error page!!
Does anything work on this site and is there anyone fixing these things lol?
This is happening to me too!
MecG
Joined: Feb 12
Posts: 1
quote
Posted: 14 Mar 2012, 06:16
I had the same issue on Italian version.
solution is switch tu US version.
next time you start the app you will be prompted to login or register fatsecret.
Pay attention that you will be asked to delete either the telephone data or the web data!
Thank you!
RenatoLombar...
Joined: Jun 12
Posts: 1
quote
Posted: 19 Jun 2012, 17:47
This app is crap. Almost a year and no solution at all. Uninstalling NOW.
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